Chelsie Dubay, Ed.D

Facilitates and improves the Department’s educational programs, particularly in the online environment, and to facilitate the creation and enhancement of new graduate and undergraduate programs and partnerships. Develops a strategy for enhancing educational program delivery and curriculum expansion so as to improve student learning outcomes and grow program enrollment. Partners with faculty colleagues to enhance course content, delivery, assessment, and other course elements. Supports curriculum innovation, drives the use of advanced tools and technologies, and allows the Department to implement processes based on industry best practices.

Advised the Director of Academic Technology and the Executive Director of Classroom and Online Education regarding faculty and staff development initiatives and implementation of emergent technologies to ensure a forward moving vision regarding online and web-based course delivery and development. Aggressively pursued the development of new online programs and courses while working closely with faculty to ensure proper support for online and web-enhanced course development. Designed, developed, and implemented strategies that promote collegial exchange, instructional support, consultation, and professional development activities related to the integration of technology in classroom and online instruction Thoroughly reviewed online and web- enhanced courses using a rigorous review rubric based off of the Quality Matters competencies. Provided tier-2 and tier-3 assistance to faculty, staff and administrators for the Brightspace learning management system.

Participated in a multi-million-dollar implementation effort to combine and streamline various software systems into a single EPIC Electronic Medical Records software system across all Wellmont-owned facilities. Assessed current business office workflows and evaluated ways to improve both the workflow as well as revenue generation in the new system. Created, edited, and maintained all training materials required to properly educate employees on the new software system and new workflows. Documented new workflows using Visio diagrams. Created, automated, and monitored training course enrollment via the HealthStreams learning management system. Calculated room utilization and usage to determine training areas and equipment needs. Met with supervisors and other super-users to help determine technology needs. Provided leadership and direction to end-users during a technical implementation. Assisted with determining security roles and access points for all business office end users and communicating these roles to the appropriate IT facilitators. Worked with a team to resolve and improve current workflows and build edits.

Wrote and disseminated online reports for faculty and campus administrative offices. Edited and updated the student and faculty online portal websites. Created online applications for faculty and student use. Maintained users and security groups for the student system. Created and maintained access to the student system and faculty, staff, and student portals. Provided technical and functional support for all student system end-users. Trained end‐users on how to operate the student information system and web portals. Served as the Registration, Advising, Student Life and JICS web portal liaison to Jenzabar. Supervised work‐ study students and temporary workers. Co‐Administered nine SQL‐based servers. Primary point of contact for bookstore administrative operations. Maintained bookstore software, connectivity, and general server administration duties. Primary point of contact for the IAMECS/CBORD Campus Card solution.